Fractional Sales Engineer (API & Developer Platform)
Job Description
Sales Engineer (API & Developer Platform) - Filestack
Location: Remote
Type: Contracted
Department: Sales
Level: Experienced
The Role
You will be the technical backbone of the sales process, helping prospects understand how Filestack fits into complex architectures, accelerating time-to-first-value, and removing technical friction in deals. You'll work directly with sales, product, and engineering to:
- Close new business
- Improve activation (first API call → production usage)
- Influence product direction based on real customer needs
What You'll Do
Drive Technical Wins in Sales Cycles
- Partner with AEs on mid-market and enterprise deals
- Lead technical discovery (APIs, architecture, workflows)
- Run tailored demos based on customer use cases (not generic walk throughs)
- Own POCs and trials to ensure prospects reach "aha moment" quickly
Improve Activation and Time-to-Value
- Help new customers go from signup → first API call → production
- Identify friction in onboarding and provide feedback to product/engineering
- Create lightweight implementation guides and reference architectures
Own Proof of Concepts (POCs)
- Design and build working prototypes using Filestack APIs
- Validate performance, scalability, and integration requirements
- De-risk deals by proving real-world feasibility
Bridge Sales, Product, and Engineering
- Translate customer requirements into product insights
- Surface patterns (e.g., document workflows in edtech, media ingestion, etc.)
- Influence roadmap based on revenue-impacting gaps
Build Scalable Technical Assets
- Reusable demo environments
- Sample apps / code snippets
- Vertical-specific use case playbooks (e.g., edtech, marketplaces)
What We're Looking For
Must-Have
- 3–7+ years as a Solutions Engineer, Sales Engineer, or Developer Advocate
- Strong experience with APIs, SDKs, and developer tools
- Ability to read/write code (JavaScript, Python, Go, React or similar)
- Experience working with: REST APIs, Front end frameworks (React/Vue) and Cloud environments (AWS/GCP/Azure)
- Comfortable in technical conversations with engineers AND business stakeholders
Nice-to-Have
- Experience with: File uploads, media processing, or content pipelines; AND CDN, storage, or edge delivery concepts
- Background in developer-first companies (Twilio, Stripe, Cloudinary, etc.)
- Experience supporting enterprise sales cycles ($25K–$100K+ deals)
What Success Looks Like (First 90 Days)
- Independently run technical discovery and demos
- Help close 2–3 key deals by removing technical blockers
- Improve activation rate (signup → first API call)
- Deliver at least one reusable demo or POC template
- Identify top 3 friction points in onboarding/implementation
About the Company
At IDERA, we're more than architects, engineers, sales people, marketers, support technicians, product managers, cat herders, and cable jockeys. We're a family of people with our sleeves rolled up and elbows deep in creating some useful stuff. We're always looking to add to our team of rockstars.
Filestack provides a powerful content ingestion and file handling platform that enables developers and businesses to upload, transform, and deliver files at scale. We power mission-critical workflows across industries like edtech, marketplaces, and enterprise SaaS. We're at an inflection point, shifting from a self-serve, SMB-heavy motion to a more focused, enterprise and mid-market go-to-market strategy.
